FRANCE / Alpine Elements
Summary of position:
As Hotel Manager for Alpine Elements you are continually professional and driven to deliver excellence to your customers.
You will be a natural leader and motivator who will take charge of the team and inspire them to have a passion for what they do and the delivery of a seamless service.
In this position you are the friendly, approachable face of Alpine Elements to not only our customers but also our suppliers and local residents.
You will ensure that all issues / problems concerning the hotel are dealt with quickly and efficiently, and that nothing is ever too much trouble.
You will be a front of house manager who will lead by example at all times. Duties and Responsibilities: (this list is not exhaustive)
• To provide in hotel management presence and support to Alpine Elements & iGOSKi customers.
• Working with the Assistant Manager, Restaurant Supervisor and Housekeeping supervisor to oversee and manage service standards throughout the hotel and facilitate effective problem resolution to ensure guest expectations are exceeded
• To initiate, develop and maintain professional relationships with all local authorities, local businesses and all of the companies nominated suppliers
• To work with the Hotel Accountant to ensure, accurate and timely management and administration of hotel budgets and accounts.
• To work within the Hotels stipulated budgets to minimise expenditure and maximise profitability.
• To identify, initiate and drive incremental sales within the hotel.
• To motivate, manage, support and develop all staff working within the hotel
• To motivate, asses, train and develop the hotel management team, including the Assistant Hotel Manager and the various heads of department
Personal profile
• You will be personally and professionally driven by targets and responsible for instilling high standards and a strong work ethic in yourself and your team
• You will need to show a professional, enthusiastic and friendly approach to colleagues, suppliers and customers alike. A conversational level in the local language is preferable.
• You will be encouraging and supportive of staff through difficult situations thus ensuring continual high standards.
• Being highly articulate with superb interpersonal skills, an instinctive awareness for people will make you a natural leader and team player. You will be keen to establish a highly motivated team founded on understanding, communication and respect.
• The successful candidate will work with the Area and Operations Management to identify new initiatives to improve standards and tailor our product and service to individual customer expectations.
Requirements for role
– A proven track record of managing large hotels (preferably above 100 beds) within the travel / ski sector.
– A high level of both spoken and written French (minimum conversational)
Vikki Barker
jobs@alpineelements.co.uk
Nationalities Accepted: You must have a EU passport, UK Bank account and UK NI number to apply for this position
Expires: Oct 1, 2012