WORLDWIDE / Thomas Cook Group PLC
Job Purpose…
To ensure exceptional service is delivered to customers in
destination. Service Representatives will answer questions &
queries and offer solutions to customer concerns, whilst offering
enhancements & experiences to provide a great holiday experience.
What are we looking for?
People that can…
• Bring to life, our company promises and values and ensures that they
put the “Customer at the Heart” in everything that they do.
• Enhance the Customer Journey whilst in destination, in one of our many
airports and hotels ensuring that we are the first choice for their
next holiday.
• Build strong relationships and rapport with our agents and third party suppliers in-resort.
• Wear the customer flip flops and ensure that they resolve customer
concerns and queries in a timely manner to ensure customer
satisfaction. Whilst making sure all is logged and followed up using the
system provided.
• Enhance the customer’s holiday by promoting and selling experiences within resort.
Do you want to spend a summer working in the sun? Or maybe want to start a career with Thomas Cook? If you will be over 18 years of age by March 1st 2019 APPLY TODAY….
Visit our careers page
http://bit.ly/WorkOverseasUK or email us for more information:
Overseasrecruitment.team1@thomascook.com
Nationalities Accepted: UK/EU
Expires: Mar 31, 2019
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