Thomas Cook Overseas Roles

WORLDWIDE / Thomas Cook Group PLC

Job Purpose…

To ensure exceptional service is delivered to customers in destination. Service Representatives will answer questions & queries and offer solutions to customer concerns, whilst offering enhancements & experiences to provide a great holiday experience.

What are we looking for?
People that can…
• Bring to life, our company promises and values and ensures that they put the “Customer at the Heart” in everything that they do.
• Enhance the Customer Journey whilst in destination, in one of our many airports and hotels ensuring that we are the first choice for their next holiday.
• Build strong relationships and rapport with our agents and third party suppliers in-resort.
• Wear the customer flip flops and ensure that they resolve customer concerns and queries in a timely manner to ensure customer satisfaction. Whilst making sure all is logged and followed up using the system provided.
• Enhance the customer’s holiday by promoting and selling experiences within resort.

Do you want to spend a summer working in the sun? Or maybe want to start a career with Thomas Cook? If you will be over 18 years of age by March 1st 2019 APPLY TODAY….

Visit our careers page or email us for more information:

Nationalities Accepted: UK/EU

Expires: Mar 31, 2019


Earn $2000/month Teaching Online. Applicants from (or eligible to work in) the US or Canada Apply Here

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