Field Manager: South America


PERU / Global Leadership Adventures

This full-time, mid-level position will be part of the EduTerra Global International Programs team, which operates Global Leadership Adventures – a teenage study-abroad program. Global Leadership Adventures is a program of EduTerra Global Education, located in Mauritius.

The Country Field Manager will represent GLA in Peru. They will manage all operations for existing programs, engage in new program development, and, during the months of June – August, provide hands-on support to summer field staff and programming.

They will work closely with the South America Regional Director of International Programs based in headquarters in San Diego as they seek to efficiently provide the most high quality, cost-effective programming possible.

They will work remotely; therefore, the ability to utilize multiple technology platforms and engage in effective written and oral communication is essential.

Status: full-time
Travel: 30-50% international travel
Location: Peru based. Preferably in the Cusco region.
Start date: November 1

Major Duties and Responsibilities
Due to the dynamic nature of our business, all staff members may be asked to assume tasks and responsibilities outside of their job description. It is imperative that the person hired for this role is flexible, eager to pitch-in where needed, and is ready to solve problems and contribute to a successful experience that delivers business objectives. This will often involve working outside of office hours, including, at times, evenings and weekends.

The Country Field Manager will oversee all program development, implementation and management of new and existing partnerships located in Peru. Management of programs includes the following:

Programming & Budgeting: 50%
30% – Collaborate with stakeholders to support the growth and development of International Programs throughout Peru (with potential in other countries in South America). Including but not limited to:
Research, negotiate and maintain contracts with key suppliers and partners (e.g. transport, lodging, food, activities) per GLA Universal Standards. You will be required to travel for site visits and ongoing support.
Build and manage comprehensive budgets that account for variables in programming under the guidance of Regional Director
Build safe and engaging program itineraries that appeal to teenagers with a balance of community service, cultural immersion, and adventure
Identify areas of improvement for existing community service projects and seek alternative projects or community-based organizations, as needed
Implement and maintain all safety protocols and procedures as directed by GLA Universal Standards
Update tools to communicate program content to Headquarters year round
5% – Follow and respond to any U.S. State Department travel alerts for your countries
Regularly update Headquarters on program changes that must occur due to environmental or civil unrest
15% – Maintain relationships with program partners throughout the year, including but not limited to:
Site visits, as needed, to act as a sounding board, make final decisions and provide hands-on support
Debrief with stakeholders at the end of the season and support local partners in making changes and attaining those goals the following year

Program Staff Hiring, Training and Support: 50%
15% – Assist in recruitment, interviews, and onboarding of Seasonal Program Staff prior to their arrival in country
15% – Facilitate the training of Program Directors and Mentors assigned to your regions
Supervise and support seasonal staff during summer programming:
Ensure seasonal staff follow policies and procedures
Offer ongoing feedback and support
Provide emergency on-call support which includes medical, mental health, behavioral, logistical, natural disaster, etc
Check-in calls and troubleshooting with Program Directors and Mentors
Respond to staff disciplinary actions under guidance of Regional Director
5% – Provide ongoing communication – draft weekly program reports to update entire team
5% – Coordinate student, staff and director evaluations for the portfolio of programs
10% – Program wrap up – Propose programmatic and curricular changes accounting for student and staff evaluations and budgetary implications.

Please submit a cover letter and resume to hr@experiencegla.com with the job title in the description. Your cover letter should highlight your relevant experience and connections in the region as well as personnel and program management background. No inquiries from job recruiters. Please no phone calls or email inquiries; we will reach out to you directly if you have been selected for an interview.

Expires: Dec 1, 2016

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