Norwegian Customer Support Agent – Malta


MALTA / Betting Connections

Responsibilities / Contributions:

• Representing the company as the first point of contact for the clients customers

• Ability to meet targets and deadlines

• Ability to work within a team and have an honest and valuable input towards the team structure

• Must show excellent communication skills within language (as advertised) and English

• Flexibility with working flexible hours (weekends and evening shifts)

• Have the ability to show first class customer experience to all customers

Skills & Experience:

• Experienced in high volume customer service skills

• Experience in writing and communication to customers correspondence

• Excellent organizational skills and ability to multi task

• Must be confident in language (as advertised) and have exceptional written and oral skills within the English language

• Customer service/call centre experience is essential

• Experience in high volume customer care is preferred but not essential

• Proficient in MS office and general internet understandings

• An understanding of I-Gaming is preferred but not essential

• Self motivated and results orientated is essential

Doreen Ellul

doreen@bettingconnections.com

Expires: June 20, 2014

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