Receptionist Wanted in Paris

FRANCE / The Hoxton, Paris

We are currently recruiting for a Receptionist to join the opening Front Office team at The Hoxton, Paris.

We don’t go for strict long winded job descriptions, however here’s an idea of how we see the role…

Deals with the arrival and departure processes for all guests.
Deals with the in house guests accounting and ensures the accuracy of guest billing.
Ensures the accuracy of data in all systems.
Ensures all guests are quoted the correct rate as per the selling strategy and web site.
Ensures all telephone calls are answered as quickly and efficiently as possible.
To maintain observation over guests and guests property to ensure security alerts are kept to a minimum.
To report any maintenance issues to the correct department and check to ensure the work has been completed.
To ensure maximum occupancy and 100% guest satisfaction levels.
Monitors the performance of the team and gives regular feedback to Guest Services Managers and Front Office Manager.
Collaborate with the hotel’s restaurants, housekeeping and any outsourced business partner.
Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately.
Will need to be personable, engaging, sociable and have a good sense of humour!

Likely Background…

You have hotel or leisure related experience in a similar role.
You may be currently working in a lifestyle or high-end contemporary hotel in Paris or a similar market place.
You’ll have an appropriate level of higher education.
Ideally you’ll know your way round the hotel’s PMS, Opera 5.0.
Fluent in French and have a good command of English (spoken and written).

Send your application to

Nationalities Accepted/Visa Requirements: Work permit for French mandatory

Expires: July 14, 2017


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